Can I set Email, SMS, Fax and RSS notification rules for account owner and users?

You and the users of your account can be notified of events affecting your schedule - - such as new, changed or canceled bookings - by Email, SMS, Fax, and RSS feed. 

In this article:


Email notification

1. Go to Settings>Notifications. Click on a user to set notifications.

2. Go to the Email notification tab. 

3. Tick the Enable [1] checkbox

4. Input the email address [2] where you want to receive the email notifications

5. From the Filter [3] scroll down menu, select:

  • Notify me for any booking, or
  • Notify me only if the booking affects one of the selected items, and tick the services/classes/tours for which you want to receive an email notification.

6. Save

Provided that account users have the necessary permissions on services and/or resources, email notifications are always sent if customers make bookings online.
If users of the account create a booking from the Bookeo calendar, the email notification is sent only if the option to send notifications to the users of the account is selected in the booking window.​ Click here for more information.


SMS notification

1. Go to Settings>Notifications. Click on a user to set notifications.

2. Go to the SMS notification tab. 


3. Tick the Enable [4] checkbox

4. Select the International dialing code [5] for your country and input the mobile phone number [6].

5. In the Short notice section, from the When to send [7] scroll down menu, select if you want to be notified for any booking or for short notice booking only.

6. In the Filter section, from the scroll down menu [8], select:

  • Notify me for any booking, or
  • Notify me only if the booking affects one of the selected items, and tick the services/classes/tours for which you want to receive an email notification.

7. Save

Provided that account users have the necessary permissions on services and/or resources, SMS notifications are always sent if customers make bookings online.
If users of the account create a booking from the Bookeo calendar, the SMS notification is sent only if the option to send notifications to the users of the account is selected in the booking window.​ Click here for more information.


Fax notifications

1. Go to Settings>Notifications. Click on a user to set notifications.

2. Go to the Fax notifications tab. 

3. Tick the Enable [9] checkbox

4. 
Select the International dialing code [10] for your country and input the fax number [11].

5. In the Short notice section, from the When to send [12] scroll down menu, select if you want to be notified for any booking or for short notice booking only.

6. 
In the Filter section, from the scroll down menu [13], select:

  • Notify me for any booking, or
  • Notify me only if the booking affects one of the selected items, and tick the services/classes/tours for which you want to receive a fax notification.

7. Save


RSS Feed

1. Go to Settings>Notifications. Click on a user to set notifications.

2. Go to the RSS notifications tab. Here you will see your RSS Feed address.

SMS and Fax notifications require the purchase of Credits.