Delete a booking from the back-end in Bookeo Classes and Courses

If you need to delete a customer's booking from Bookeo's back-end, depending on which details you know about the booking you want to delete, please follow the instructions below:

Do you know the booking number?
Do you know the customer's name?
Do you know the date and the class/course/event or personal lesson for which the booking was made


To delete a booking if you know the booking number:

1. Go to your Bookeo Calendar


2. Search for the booking in the Search field, as shown in the screenshot below



3. A pop up window will open showing you the booking

4. Click on the Delete button

To delete a booking if you know the customer's name:

1. Go to Customers in your Bookeo account and click on the customer's name to open his record

2. Go to the Bookings tab



 

3. Click on the booking you want to delete
 

4. Click on the Delete button


To delete a booking for a class/course/event in your Bookeo Calendar:

1. Go to your Bookeo Calendar

2. Click on the date for which the booking was made
 

3. In the Navigation section on the left, click on All group classes
 

4. Click on the the class for which you want to delete a booking, as shown in the screenshots below:


              Boxes view calendar                Rows view calendar   

                                                                                       

5. A pop up window will open showing all the bookings for that class
 

6. Click on the booking you want to delete to open it
 

7. Click on the Delete button


To delete a booking for a personal lesson:

1. Go to your Bookeo Calendar

2. Click on the date for which the booking was made
 

3. In the Navigation section on the left, click on + next to the Resources folder

4. Click on + next to Resource

5. Click on the Detail mode to see bookings for each resource
 

6. Click on the booking you want to delete to open it



7. Click on the Delete button