Is it possible to customize the gift voucher/certificate?

You and your customers can easily customize gift voucher certificates with custom messages and custom images - including your own uploaded image. Here's what a gift certificate looks like:


In this article:


Set custom redemption instructions for gift voucher

Bookeo provides standard instructions on how to redeem a gift voucher. If you want, you can set your own instructions.

1. Go to Marketing>Gift vouchers

2. In the Redeem instructions section, type your redemption instructions. You can also add your own personalized message here [3].




3. To insert the redeem URL - as provided by Bookeo in Marketing>Gift voucher, please click on the Insert the redeem URL [1] button.

4. To insert the voucher code that will be automatically generated by Bookeo, please click on the Insert the voucher code [2] button.

5. Click on the Preview [4] button to see how your message will show in the gift voucher. A PDF will be generated and will automatically download on your computer. Click on it to open it.
The part of the gift voucher with Redeem by and Value will be automatically generated, regardless of your gift voucher settings.

6. If you are happy with the custom message, click on the OK button.


Set which images customers can choose when creating a gift card

In the Images section, you can set which images customers can choose when creating a gift card. You can select all the options or only some of them:



 
  • Bookeo stock images: tick the Default images [5] checkbox if customers can select the stock images provided by Bookeo

  • Your own images: if you want, you can upload your own custom images. Click on the Add picture [6] button, and upload an image. Repeat if you want to upload other images.  The optimal ratio for the custom image is 164 width x 234 height.
  • Customers can upload their own images: tick the Donor image [7] checkbox if the customer can upload his own image. 

How customers can customize a gift card

When customers purchase a gift voucher online, after their payment has been confirmed, they will be able to create a customized gift card by clicking on the Create a personalized gift card [8] button shown:

  • in the purchase confirmation screen, and
  • in the gift voucher purchase confirmation email.

                          
 

Customers can type a message in the Your message [9] section and input the name of the gift voucher donor in the Your name [10] field.

  • If you allow customers to choose a standard or custom image or upload their own image: In the Image [11] section, they can select one the predefined images, or upload their own image. The optimal ratio for the custom image is 164 width x 234 height.
  • If you allow customers to use your image (or images) or upload their own, but not choose a standard image: ​​In the  Image [11] section, they can choose to use one of your images or upload their own image. The optimal ratio for the custom image is 164 width x 234 height.
  • If you upload your own images and they can select one the predefined images: In the Image [11] section, they can select one the images.


Customers can then click on the Create gift card [12] button to create the gift certificate and download it as PDF. If they are not happy with the gift certificate, they can edit it and download it again.


How account users can customize a gift voucher 

If you create the gift voucher from your calendar, a purchase confirmation email will be sent to the donor and he/she will be able to customize the gift card by clicking on the Create a personalized gift card [5] button included in the email.

Account users can also customize the gift voucher from the Bookeo Calendar:

1. Click on the Create Card [13] button. A pop up window will open






2. In the Message from the donor [14] section, you can type a message for the gift voucher recipient.

  • In the Donor name [15] section, you can input the name of the gift voucher donor.
  • ​In the Image [16] section, you can select one the predefined images, or upload a custom image. The optimal ratio for the custom image is 164 width x 234 height.
  • Click on the Create gift card [17] button to create the gift certificate and download it as PDF. If you are not happy with the gift certificate, you can edit it and download it again.