Can my customers pay for their bookings by bank transfer?

Customers cannot pay by bank transfer when making a booking on your booking page. Bank transfers can take several days and Bookeo cannot hold a booking for days waiting for payment confirmation. However, you can accept bank transfers outside of Bookeo and manually record the payment later.


In this article:


Accepting Online Payments and Bank Transfers in the same account

If you integrate a payment gateway and accept online payments, but would also like to allow payments by bank transfer, you can allow deferred payment in the Payment and Deposit tab, then arrange the bank transfer with the customer outside of Bookeo.  

Please see our tutorial here on accepting online payments in Bookeo.

For instructions on how to allow customers to choose to defer payment, please select the tutorial below for your Bookeo product. You will be able to add a message to customers on how to pay by bank transfer.

Bookeo Appointments                 Bookeo Classes & Courses                Bookeo Tours & Activities

You can then manually record the payment in the booking as explained here.  

Accepting only bank transfers

If you do not wish to integrate a payment gateway and accept online payments, be sure to choose 'no payment gateway' in the drop down payment gateway menu in Settings>Online Payments

You can also set your Payment and Deposit settings to 'do not accept online payment'

​You can add a message with your bank details to the confirmation emails your customers will receive.  For instructions on how to add a message to the confirmation email, please select the tutorial below for your Bookeo product.  

Bookeo Appointments                  Bookeo Classes & Courses                  Bookeo Tours & Activities