Manually assign a money credit or a prepaid credit to a customer

In this article:


Manually give a money credit to a customer

​1. Go to Customers

2. Click on the specific customer.



3. Click on the Give credit [1] button (a pop up window will open)

4. Go to the Money tab and input the Amount [1] to be credited to the customer and the Reason [3] for the credit. 


5. Click on the Give credit button

 

The money credit will be automatically used by Bookeo to pay for for future bookings. The credit will be deducted from the total price of the booking.
Customers can see their money credits in the Customer Area.


Manually give a prepaid credit to a customer

If you set up Prepaid Packages in your account, you can also give a number of prepaid credits to the customer.  

​1. Go to Customers

2. Click on the specific customer.




3. Click on the Give credit [1] button (a pop up window will open)

4. Go to the Prepaid tab, select the package [2]
 and the number of credits [3] you want to give to the customer

5. Click on the Give credit button

 

The prepaid credit(s) will be automatically used by Bookeo to pay for for future bookings.