Can I customize confirmation/reminder emails sent to my customers in Bookeo Appointments?

In Bookeo Appointments you customize confirmation/reminder emails sent to your customers with your logo, business contact details and customized messages.

 Using Bookeo Classes & Courses? Click here

 Using Bookeo Tours and Activities? Click here

Example of reminder email

 

Enable Reminder Emails

1. Go to Settings>Reminders
2. Tick/untick the checbox Send email reminder to customer [1] in the Email reminders section to enable/disable email reminders. You can set how in advance, before the start of the appointment, you want to send the email reminder [2].

Set up your logo and business details in email confirmations/reminders

1. Go to Settings>Business details and logo
2. Input your business address and contact details
3. Upload your logo
4. Save

 

Customize the text of email confirmations/reminders
Bookeo lets you customize the text of email confirmations/reminders. You can include a customized message about your business, and customized messages when a specific class or resource is booked.


Customizable message for your business
You can customize a message about your business that will be included in all email confirmations/reminders:

1. Go to Settings>Messages

2. Type your message in the Confirmation message box.


Customizable message for each service​

You can also customize a message for each class you offer. The message will be included in all email confirmations/reminders when that class is booked:

1. Go to Settings>Services offered and additional options
2. Click on a service
3. Go to the Messages tab. 
4. Type your message in the Confirmation message box.

 

Customizable message for each workshop

You can also customize a message for each class you offer. The message will be included in all email confirmations/reminders when that class is booked.

1. Go to Settings>Workshops
2. Click on a workshop
3. Go to the Messages tab. 
4. Type your message in the Confirmation message box.​


Customizable message for each resource

You can also customize a message for each resource. The message will be included in all email confirmations/reminders when that resource or a class using it is booked.

1. Go to Settings>Resources
2. Click on a Resource
3. Type your message in the Confirmation message box.

 

You can also attach a VCalendar event to email confirmations.