Online Payments

How do refunds work in Bookeo?

It is common to have the need to issue a partial or full refund to a customer, for example, if your cancellation policy allows for refunds, and a booking is cancelled within the terms of the policy. In any case, when you decide that a refund is due, you can:...

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Can I collect customers' billing address for payments?

Collecting customers' billing address can help you prevent chargebacks, disputes and fraud, since some payment gateways can verify credit card details by checking the billing address. In Bookeo, you can set to collect the customer billing address for online payments (made by customers) and/or for credit card billed in-store from...

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