Error messages

"Delayed payment for booking - booking invalid" message

If your customers get the message "Delayed payment for booking - booking invalid", it means that the seat they wanted to book is no longer available, because they took longer than 10 minutes to pay for the booking and other customers successfully booked and paid for it. In this article:...

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Delayed payment for discarded booking

If you received the message Delayed payment for discarded booking in your Bookeo Home page and /or email inbox, this article will explain why this happened and what you can do to avoid this problem. In this article: What does it mean? What to do next How to avoid this...

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Square error: (location_id-mismatch)

If you get this error message when you try to process a Square POS payment: Square error: (location_id-mismatch)​ It means that the location or account selected in the Square app are not the same as the location or account integrated in Bookeo, in Settings>Online payments, in the Square POS section....

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Square error: The LOCATION_ID parameter does not match the ID of the business location currently logged in to Square Point of Sale. (com.squareup.pos.ERROR_ILLEGAL_LOCATION_ID)

If you get this error message when you try to process a Square POS payment: Square error: The LOCATION_ID parameter does not match the ID of the business location currently logged in to Square Point of Sale. (com.squareup.pos.ERROR_ILLEGAL_LOCATION_ID) It means that the location or account selected in the Square app...

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