Google Analytics and Adwords integration - overview

Bookeo can integrate seamlessly with your Google Analytics tracking, and even follow your customers progress as they navigate from traffic sources to your web site and in your booking page.

In this article:


The main benefits of this integration are:

  • you can track the full path that your customers follow from your web site into the booking process
  • you can identify the traffic sources that result in more conversions
  • you can optimize your site and booking pages (pictures, descriptions options) to achieve higher conversion rates
  • since Bookeo also uses Google Analytics e-commerce tracking, you can measure the conversion rates of your AdWords campaigns and their ROI (Return on Investment)

Follow these instructions to integrate Bookeo with your Google Analytics account


If you don't have a Google Analytics account yet

If you don't have an account, create one for free at http://www.google.com/analytics/

If you're creating a new account, we recommend choosing the option to create an account with Universal Analytics, which is the new version of Analytics being introduced since 2013.

Then follow this tutorial to integrate Bookeo with Google Universal Analytics.


If you already have a Google Analytics account

In 2013 Google started introducing in beta a new version of Analytics, called Universal Analytics. The older version is still perfectly supported by Google and Bookeo, and we believe it will be supported for a long time, to avoid disruptions for the millions of web sites that use it.

If you create a new Google Analytics account, we recommend choosing the options to sign up for Universal Analytics. If you already have an Analytics account, look at the Analytics code in your web site to understand if you're using Universal Analytics or the old Analytics.

If the tracking code in your web site looks like this:

<script type="text/javascript">
  var _gaq = _gaq || [];

.....

then you're using the old Analytics. In this case, follow this tutorial to integrate Bookeo with Google Classic Analytics.

If the tracking code in your web site looks like this:


<script>
  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
....


then you're using Universal Analytics. ​In this case, follow this tutorial to integrate Bookeo with Google Universal Analytics.


Creating a goal in Google Analytics

You can now define a "goal" in Google Analytics. Google Analytics goals measure how often users complete specific actions. In this case, you typically want to measure when customers complete a booking.
For an overview of goals, see 
https://support.google.com/analytics/answer/1012040

To track a booking completion, you need to set up a "destination" goal, where the destination URL is exactly:
/bookeo/booking-confirmed

To create goals in Google Analytics, see https://support.google.com/analytics/answer/1032415?hl=en
(tip: when setting up the goal, choose "custom", and select the type of goal "destination")

When setting up the goal, leave the "value" field blank. The total value (price) of the booking will be automatically taken from the e-commerce transaction tracked. Make sure E-Commerce transaction tracking is enabled in your analytics account: https://support.google.com/analytics/answer/1009612​
 


Adwords integration

Once you have integrated Bookeo with Google Analytics, you can import your Google Analytics goals as Google Adwords conversions: https://support.google.com/adwords/answer/2375435?hl=en-AU