Can I customize confirmation/reminder emails sent to my customers in Bookeo Classes and Courses?

In Bookeo Classes & Courses you customize confirmation/reminder emails sent to your customers with your logo, business contact details and customized message.

 Using Bookeo Appointments? Click here
Using Bookeo Tours & Activities? Click here

In this article:


Example of reminder email

Enable Reminder Emails

1. Go to Settings>Reminders

2. Tick/untick the checbox Send email reminder to customer [1] in the Email reminders section to enable/disable email reminders. You can set how in advance, before the start of the appointment, you want to send the email reminder [2].
 


Set up your logo and business details in email confirmations/reminders

If you want to insert your logo and business details in email confirmations/reminders:

1. Go to Settings>Business details and logo

2. Input your business address and contact details

3. Upload your logo

4. Save


Customize the text of email confirmations/reminders

Bookeo lets you customize the text of email confirmations/reminders. You can include a customized message about your business, and customized messages when a specific class or resource is booked.

Customizable message for your business

You can customize a message about your business that will be included in all email confirmations/reminders.

1. Go to Settings>Messages 

2. Type your message in the Confirmation message box. 

Customizable message for each class

You can also customize a message for each class you offer. The message will be included in all email confirmations/reminders when that class is booked.

1. Go to Settings>Classes, courses, events 

2. Click on a Class 

3. Go to the Messages tab. 

4. Type your message in the Confirmation message box.

 
Customizable message for each resource

You can also customize a message for each resource. The message will be included in all email confirmations/reminders when that resource or a class using it is booked.


1. Go to Settings>Resources

2. Click on a Resource

3. Type your message in the Confirmation message box.

 You can also attach a VCalendar event to email confirmations.